CG
Chantel G

1 reviews | Active since Feb 2015

17 Feb 2015, 14:03

INTERNATIONAL PARCELS NOT MOVING OUT OF CUSTOMS

I HAVE THREE INTERNATIONAL PARCELS THAT ARE JUST SIMPLY NOT BEING RELEASED/CLEARED BY SAPO... ONE SINCE THE BEGINNING OF JANUARY (RI***ZA) THE OTHER TWO HAVE COME INTO SA REACENTLY BUT LOOKS LIKE THEY ARE HEADING THE EXACT SAME PATH AS THE FIRST ONE (RI***ZA & RI***ZA) WHEN YOU PHONE YOU GET CUT OFF.... OR JUST NO ANSWER... NO NOTICE FOR AN INVOICE AS WELL, SO I CAN'T SEE WHY THE HOLD UP?

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Replies (1)
SA Post Office
SA Post Office's reply24 Feb 2015, 13:18
Official
Hello Shelly27,

Thank you for your comment.


Your items are held at customs and needs invoices for evaluation. May you please furnish the required documentation to *** so that they may be cleared and released accordingly.

Warm regards,
Customer Service