AG
Andre G
1 reviews | Active since Mar 2015
25 Mar 2015, 08:08
International parcel stuck in customs
I Still haven't received my packages that's been sent 08 October 2014 and 11 September 2014 from Germany.There is no reply via email and the phone numbers provided just keeps on ringing.These are very expensive parts and i would like n answer from the service provider.<br> <br> EE***DE<br> RG***DE<br>
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Replies (1)
SA Post Office's replyOfficial
27 Mar 2015, 10:16Hello AGOUWS1,
Thank you for your comment.
EE***DE is not our our record.
RG***DE was at the Klerksdorp post office on 28/11/14 and records shows that it has been returned at was scanned at the International Mail Centre on 09/02/15.
A request was sent to the section tohave it returned to your local branch and we'll contact you with feedback as soon as there is movement on it.
Regards,
Customer Service
Thank you for your comment.
EE***DE is not our our record.
RG***DE was at the Klerksdorp post office on 28/11/14 and records shows that it has been returned at was scanned at the International Mail Centre on 09/02/15.
A request was sent to the section tohave it returned to your local branch and we'll contact you with feedback as soon as there is movement on it.
Regards,
Customer Service
SA Post Office's reply27 Mar 2015, 10:16
Official
Hello AGOUWS1,
Thank you for your comment.
EE***DE is not our our record.
RG***DE was at the Klerksdorp post office on 28/11/14 and records shows that it has been returned at was scanned at the International Mail Centre on 09/02/15.
A request was sent to the section tohave it returned to your local branch and we'll contact you with feedback as soon as there is movement on it.
Regards,
Customer Service
Thank you for your comment.
EE***DE is not our our record.
RG***DE was at the Klerksdorp post office on 28/11/14 and records shows that it has been returned at was scanned at the International Mail Centre on 09/02/15.
A request was sent to the section tohave it returned to your local branch and we'll contact you with feedback as soon as there is movement on it.
Regards,
Customer Service