International Parcel not processed

<p>Waiting for two international parcels that has been in the South Africa for a MONTH already!??! I do get that Customs have a backlog - but seriously now??? A MONTH???!</p> <p> </p> <p>One of the parcels have toys in it for two 4-year old US visitors to play with while their visiting SA. They're leaving within 2 weeks!??</p> <p> </p> <p>a) YOU CHARGE US ASTRONOMICALLY HIGH PRICES TO HAVE ITEMS MAILED HERE (WE'RE ONE OF THE MOST EXPENSIVE WORLDWIDE) - then expect us to wait until YOU ****** do your job.</p> <p> </p> <p>b) Your emw.sapo website has not been working for more than TWO ****** years??!</p> <p> </p> <p>c) My parcels have been released by Customs - NOW WHAT?? One parcel was released 18/7, the other one 24/7, and now the WAITING BEGINS AGAIN!?</p> <p> </p> <p>d) I only get my local notifications (from my local Post Office, delivered to my postbox at home) once every two or three months - how the HELL do you expect people to pick their items up in time for you NOT TO RETURN IT TO SENDERS? If WE THE PUBLIC don't enquire about our parcels, WE DON'T GET OUR STUFF?! I mean honestly: what else do we have to do to get service, except than going to your offices and starting to do your work FOR YOU!?</p> <p> </p> <p>I am really, REALLY fuming at this stage! You have NO CUSTOMER SERVICE AT ALL!!!!!? Not CUSTOMS OR SAPO!!!</p>