1 reviews | Active since Jan 2015
International parcel LC***US sent in October
I have copied and pasted my original complaint from January about an October 2014 parcel which I still have not received. In response you asked for my address, which I mailed to your customer services on 26 Jan, 9 Feb and 13 FEB. And I'm still awaiting a response. I actually just don't know what to say or do anymore. I just can't believe it.<br> <br> My parcel (LC***US ) was posted to me in October 2014 from the US by the supplier and I have been tracking it on USPS. Unfortunately USPS cannot assist once the item is in South Africa and apparently neither can SAPO. I have called the CapeHub, who are now not answering their phones either, on the regular and I have gone to my Post Office numerous times to search using my address and name (even worse response, instead I come across as the impatient lunatic). The last time I called Milnerton Post Office, they asked me to tell the sender (in California) to do an enquiry as I would not be able to do one myself....for an item in SA!<br> <br> The last time I ordered the very same item, I got it after a month, when the PO notification arrived (even though the item arrived 2 weeks earlier).
Thank you for your comment.
The number supp**** is not recoginsed as a tracking label and we are ubable to find any records on it.
Please supply us with your address details on *** for a thorough search.
Thanks and regards,
Customer Service
Thank you for your comment.
The number supp**** is not recoginsed as a tracking label and we are ubable to find any records on it.
Please supply us with your address details on *** for a thorough search.
Thanks and regards,
Customer Service
