ND
Nicole D

1 reviews | Active since Mar 2015

27 Mar 2015, 14:32

International Parcel in limbo

I have not received a package since last year August 2014.<br> I ordered a few items from China and I have it on their tracking system that it arrived in South Africa a few months ago. <br> Please advise where I may collect.<br> <br> o Number (Registered) RI***CN <br> o Origin (Normal Tracking) China <br> o Destination (Normal Tracking) South Africa <br> o Status Alert <br> o Translate | Aim Language Not Translated <br> JHB INT MAIL CENTRE (HUB), In transit<br> 2015-02-26 14:26 <br> JHB INT MAIL CENTRE (HUB), In transit<br> 2015-02-25 13:35 <br> EDEN GLEN, In transit, Out of office<br> 2015-02-25 13:20 <br> EDEN GLEN, At Office, The postal item has Returned Back to Sender<br> 2015-01-12 08:38 <br> EDEN GLEN, At Office, First Notification to recipient<br> 2015-01-10 07:29 <br> GERIn TransitTON (HUB), In transit<br> 2015-01-07 15:17 <br> GERIn TransitTON (HUB), In transit<br> 2015-01-07 11:22 <br> JHB INT MAIL CENTRE (HUB), In transit<br> 2015-01-07 06:37 <br> JHB INT MAIL CENTRE (HUB), From Customs<br> 2015-01-05 10:54 <br> JHB INT MAIL CENTRE (HUB), To Customs<br> 2015-01-04 09:13 <br> JHB INT MAIL CENTRE (HUB), Incomming International<br>

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Replies (1)
SA Post Office
SA Post Office's reply07 Apr 2015, 09:07
Official
Hello NicoleBeth,

Thank you for your comment.

Your item was sent to to the Eden Glen post office on 10/01/15 with local reference RI***ZA and a copy of a notification slip was issued to the recipient address on 12/01/15. It was not collected and the branch returned it to the Intenational Mail Centre on 25/02/15 as unclaimed. Records shows that it was scanned at this centre for China on 04/03/15. A request has been forwarded to the section to have it intercepted and we'll inform you of the outcome as soon as we received feedback.

Thanks and regards,
Customer Service