International Parcel Disappeared

I posted a small parcel at the Cape Gate Post Office on the 16th of January 2015 destined for Perth, Australia. This parcel was last scanned at the Capemail International Hub on the 29th of January 2015 with the comment : Insert item into bag Out. <br> <br> To date the parcel has not arrived in Perth and parcel tracking gives the comment : The shipment is in transit to its destination. <br> <br> Calls at the Johannesburg Hub do not get answered. I guess that the SAPO slogan 'We deliver, whatever it takes.' is just a joke!!