ZA
Ziggy A
1 reviews | Active since Apr 2015
23 Apr 2015, 12:55
International Parcel Delayed-No Response/Feedback
An international parcel with international Tracking no: LN***US and Registered no: RE***US was sent to me on 30 March 2015. According to UPS Tracking services, the package has already left the United States on 2 April 2015.<br> <br> I have been trying to contact JIMC to ascertain if they have received it and whether a local tracking no. has been assigned, but no one answers the phone (several numbers) and no one responds to my emails.<br>
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SA Post Office's replyOfficial
24 Apr 2015, 08:59Hello ZiggyTheMan,
Thank you for your comment.
LN***US - we have been advised by customs that item with custom labels LC, LJ,LK,LN,LM,LX. are unrecorded parcels and such items are treated as ordinary mail when they arrrive in the country and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them from our side. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved items for you.
RE***US is not yet on on records.
Please do contact us with your tracking details on *** for any further updates on your outstanding mail.
Regards,
Customer Service
Thank you for your comment.
LN***US - we have been advised by customs that item with custom labels LC, LJ,LK,LN,LM,LX. are unrecorded parcels and such items are treated as ordinary mail when they arrrive in the country and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them from our side. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved items for you.
RE***US is not yet on on records.
Please do contact us with your tracking details on *** for any further updates on your outstanding mail.
Regards,
Customer Service
SA Post Office's reply24 Apr 2015, 08:59
Official
Hello ZiggyTheMan,
Thank you for your comment.
LN***US - we have been advised by customs that item with custom labels LC, LJ,LK,LN,LM,LX. are unrecorded parcels and such items are treated as ordinary mail when they arrrive in the country and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them from our side. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved items for you.
RE***US is not yet on on records.
Please do contact us with your tracking details on *** for any further updates on your outstanding mail.
Regards,
Customer Service
Thank you for your comment.
LN***US - we have been advised by customs that item with custom labels LC, LJ,LK,LN,LM,LX. are unrecorded parcels and such items are treated as ordinary mail when they arrrive in the country and will be distributed to post offices without being allocated a domestic tracking number meaning they will not be available on the system thus making it impractical for us to track them from our side. Customers are advised to visit their local branches to enquire with them if they have any listed articles under their names and you are welcome to find out from your local branch if they have any shelved items for you.
RE***US is not yet on on records.
Please do contact us with your tracking details on *** for any further updates on your outstanding mail.
Regards,
Customer Service