inadequate and unclear communication

Since my last complaint, I still do not know what is going on wrt the actual status of my package. The status of the package has changed and now reads 'in transit' - this is by the JHB international mail centre and has been since 13/05/15. Where is the package going to? Why is it taking so long to get to wherever that is? When will it get to me??? <br> I also received a voicemail message from an Elaine (20/05/15) wrt to the package but when I called her back as request, the dear hung up after sounding confused about what I was talking about. She has not called me back since.<br> I really would appreciate getting my package or complete information as to its whereabouts and the reason behind the delay