If its not ESKOM, it's RSAWEB and Vumatel

It's been four days and some hours since I last had internet service. I've called, chatted and emailed my way through RSAWEB, with excuse after excuse, I logged my ticket Sunday morning, to only find it was sent to Vumatel on Monday afternoon. It's "we are escalating the matter this", " we are waiting on a response that" the way they say they are escalating things, they may as well install escalators instead of being an ISP. The customer service is ridiculous. But hey they'll erasure you and tell you it'll be fixed, while some of us lose clients due to their inability to help their clients. And they say they are the "leading ISP in the country". If its not Eskom it's RSAWEB and Vumatel