I went to pay for my post box in December 2022, the key to the wheelchair access door was not found because the person who keeps it was on holiday

I went to pay for my post box in December 2022, the key to the wheelchair access door was not found because the person who keeps it was on holiday. I've been there more than 6 times, they are offline most of the time when you there. The other day I went to renew the vehicle licence they were out of paper. Yesterday the key was still not available to open for. ☹️☹️☹️ what a shame to Management at the Florida Post Office. Banana Republic operations.