ML
Marna L

1 reviews | Active since Jul 2011

21 Mar 2015, 01:44

Horrific backlog at JIMC

I am waiting for two packages for almost a month now. One from Singapore and the other Hong Kong. One woman from JIMC contacted me and said that they were experiencing a delay.<br> <br> THIS IS A DELAY? <br> [URL Removed]<br> <br> That is damn disaster! i paid over R100 for 4 small items for shipping and this is where it ends up getting lost or damaged! You people better get it together! The haste in getting through that backlog is clearly an issue! PO workers don't want to assist you, they keep redirecting you to other places and getting to customer services is a pain! You people don't want to help, you don't want to do your jobs!<br> You better get my parcels! If it is lost or damaged I will hold you people liable! I don't want some excuses, I want you to get my packages from that mess and send it to me! How you do that is your own problem because you people are the reason for all of this! You caused the backlog, you decided to stop working. Now you will face the music and do your damn jobs! If this does not get done I will take this much further. Trust me on that!<br> <br> Tracking #: <br> RC***HK <br> RP***S

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Replies (1)
SA Post Office
SA Post Office's reply24 Mar 2015, 13:52
Official
Hello marna89,

Thank your for your comment.

RC***HK is not on our record yet.
RP***S is incomplete and you may send us the correct digit on *** fo further attention.

Please be informed that the response from the Intnernational Mail Centre will be slower than it should be as the section is inundated with tracking queries.

Regards,
Customer Service