Horrible, unresponsive, huge mess

<p>I sent a parcel from kwamhlanga post office to ruimsug, roodepoort on the 5th of May 2017 till today 30th May the parcel hasnt been received by the owner. Have spokento 5 consultants who each time told me that the destination of the parcel was unknown and that i should give them the address which i did 5times and 10 emails later the package is still sitting at the jhb int mailcenter, emails have been sent to JIMC but clearly they are not responding to customers nor are they responding to post office consultants. Even my international parcel has been stuck there since the 10th May 2017 where i was told they needed an invoice which i forwarded 3 times already and still no movement.</p> <p> </p> <p>Honestly whatever system you have implemented is not working at all, peoples items getting ******/lost, no response to calls or emails, delays with no communication to sender or receivers, backlog, its JUST ONE BIG MESS!! its time you considered implementing a new system, learn from countries such as Dubai or Zambia even </p> <p> </p> <p>If someone can assist me in getting my packages to their destinations, id be very pleased a supervisor or managers email or number will do please</p>