Horrible Customer Serrvice and worse Tracking&Delivery

An International Package arrived in country on June 24. The last time my package was scanned was August 7. At the time of writing it is the 1st of September.

I have sent multiple emails to both customer service emails provided on the sapo Website as well as contacted The customer service telephone lines provided. So far I have not had one call answered and no reply's to my emails. I am extremely disappointed in the lack of proper customer service and the extremely likely Unnecessary dely of the delivery of my Package, I am aware that the lockdown state limits the amount of people allowed to work during the day. That does not mean that I will accept it as an excuse.