HELLO IS THERE ANYONE OUT THERE...

So your a public service company -yes? Therefore by definition you are supposed offer the public a service - yes? All i ask is that you get parcel tracking site working, if you are unable too then just decommission it and accept defeat.. I have now resorted to sending emails for follow up on tracking - guess what? No replies now for multiple emails sent over past 3 weeks, Hello is there anybody out there? Even my local post office in Kelvin has no working phone and they have no e-mail address. So follow ups involve a drive to Kelvin, where good ladies try there best by looking through piles of paper work searching tracking sheets. What is the exec doing about about offering basic services? Nothing, another fat cat swallowing my tax money and offering nothing in return. Hopeless.....