KP
Keith P
1 reviews | Active since Apr 2010
06 Mar 2015, 13:32
Hello is there anybody out there
Ever tried phoning *** or customs ***.Average wait is 30 minutes or not at all.South African post office i gave you the benefit of the doubt re: your last strike where i waited five months for post from overseas-half the stuff ordered was ****** anyway-thank you Post Office because of you i will never import anything into this country again using you people,Bunch of ****ing idiots,dont even bother phoning me back because your call centre is full of empty promises anyway
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SA Post Office's replyOfficial
18 Mar 2015, 09:58Hello malevolent,
Thank you for your comment.
Please be informed that our Customer Care Centre is currently handling a high influx of inbound calls as well as emails hence the long wait on the queue. Currently we are experiecing delays at customs and the section is working round the clock to clear the backlog particularly priority mail and we hope to have operations back to its apt service delivery whereby you will be able to receive your outstanding mail. You may in the interim send us your tracking details on *** and one of our consultants wil be in contact with you to afford the latest updated on your expected mail.
Regards,
Customer Service
Thank you for your comment.
Please be informed that our Customer Care Centre is currently handling a high influx of inbound calls as well as emails hence the long wait on the queue. Currently we are experiecing delays at customs and the section is working round the clock to clear the backlog particularly priority mail and we hope to have operations back to its apt service delivery whereby you will be able to receive your outstanding mail. You may in the interim send us your tracking details on *** and one of our consultants wil be in contact with you to afford the latest updated on your expected mail.
Regards,
Customer Service
SA Post Office's reply18 Mar 2015, 09:58
Official
Hello malevolent,
Thank you for your comment.
Please be informed that our Customer Care Centre is currently handling a high influx of inbound calls as well as emails hence the long wait on the queue. Currently we are experiecing delays at customs and the section is working round the clock to clear the backlog particularly priority mail and we hope to have operations back to its apt service delivery whereby you will be able to receive your outstanding mail. You may in the interim send us your tracking details on *** and one of our consultants wil be in contact with you to afford the latest updated on your expected mail.
Regards,
Customer Service
Thank you for your comment.
Please be informed that our Customer Care Centre is currently handling a high influx of inbound calls as well as emails hence the long wait on the queue. Currently we are experiecing delays at customs and the section is working round the clock to clear the backlog particularly priority mail and we hope to have operations back to its apt service delivery whereby you will be able to receive your outstanding mail. You may in the interim send us your tracking details on *** and one of our consultants wil be in contact with you to afford the latest updated on your expected mail.
Regards,
Customer Service