Held by customs 23/05/2015

Hi there,<br> <br> I have been trying to call the JIMC call centre for several days without success. Regardless of the different numbers that I try there is never a response. I then sent an email to [Email Removed] in the hope that I would get a response regarding my package against tracking number: RO***CN which has been held at customs since 23 May 2015 and to date there is still no response. In the same email I have enquired about 2 other packages with tracking numbers: UF***SE and UF***SE which I am trying to track if they have arrived at JIMC.<br> Going through Hello Peter is my last resort as there is no customer care at JIMC, even though they direct us to contact their customer centre or to send them an email there is never a response. It is really frustrating and disappointing to work through the SA Postal Services especial when dealing with international mail.<br> <br> Regards,<br> Asanda