BF
Bongiwe F

1 reviews | Active since Jul 2014

11 Feb 2015, 10:21

Held by Customs

I am waiting for two international parcels , the status of one of them is \HELD BY CUSTOMS". There hasn't been any form of communication received. The call centre number is hopeless and I have tried to contact Cape Mail with no success. It seems like Hello Peter is the only solution to getting answers or any kind of feedback. <br> Here are the parcels international tracking numbers:<br> <br> RK***CN<br> RK***CN<br> <br> Regards"""

0
Replies (1)
SA Post Office
SA Post Office's reply12 Feb 2015, 15:12
Official
Hello Miss B123,

Thank you for your comment.

Please send us both copies of your supplier invoice for your outstanding items on *** so that they can be cleared and released accordingly.

Thanks and regards,
Customer Service

Best regards,