1 reviews | Active since Oct 2016

01 Oct 2016, 13:18

Great Service

<p>I battled to renew my vehicle disc for quite some time as I was told there are some infringements that I need to pay first before I can get it renewed. I did an online payment and was not aware that it takes quite some time before they payments clear. </p> <p> </p> <p>I had to come to GP, because I work at another province, to get a print out of my disc after getting a temporary letter that did not have my disc on until the payments cleared. </p> <p> </p> <p>All major traffice department centres are closed on weekends, I dont know why this is so because not all of us can make it during the week. After travelling to most of the centres that were closed, my last resort was the post office. Mind you, I have not had the best of services at the previous post offices that I went to. I got to Southgate Mall on the 1st October 2016 to do my shopping and popped into their post office. </p> <p> </p> <p>Only two ladies were working there and the post office was full. It was worth it. </p> <p> </p> <p>The ladies handled the queues effortlessly, professionaly, with a lot of patience (seeing thay there were lots of frustrated people in the post office) and quickly and I do not recall standing in the line for more than 15 minutes! </p> <p> </p> <p>My issue was sorted out very quickly and with ease. All they had to do was to re-print the disc, after they checked that my payments cleared, which they were able to do for me. </p> <p> </p> <p>I forgot to take down their names but I was really happy and impressed at how they handled not only my issue, which was causing me so much burden, but the long queue of people who were there to renew their vehicle discs as well. </p> <p> </p> <p>Service was very quick! </p> <p> </p> <p>People are too quick to complain but in this case, I would like to give these two lovely ladies credit for a job well done. </p>

0
Replies (0)