Grand Central South African Post Office Phone Rings and Never Picked Up?

I am really not happy with South African Post Office Grand Central Office it is either they are offline cannot assist with SASSA service and always send away Elderly citizens away and When The Supervisor Xolile claims that He will return to you regarding an issue that He cannot resolved nevr specifies the time frame and never keeps his words until the Client must travel 60Km away from their place of residence since they never pick up their line to get there and the issue is not resolved yet. *********** Officials and SAPO Must Fall