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I was being trying several mails to sapo but upto so far there is no progress,just my tracking item not yet in rsa getting replaid mail two person name called Francinah Madzivhani nd Eugenia Kekana from sapo but as I seen clarly in postnl tracking,item arrived in rsa 25 jan 2015 as I send them mail copy from postnl,dnt they c,only once I trace sapo global tracking item on the rout,so make sure the right service for us as I here today to complain abt bad service,how could my item not here or they lost my item or eat my item,here is my tracking to make u wake up RS***NL ,I dnt know upto so far abt that item bcz sapo take that isues as a careless.