Food for thought, SAPO.......

Now this may seem like a silly or irrational review or complaint but read the full story and you will totally understand where I am coming from...

I sent a package from Florida USA to Cape Town SA last week Friday, 4 May 2018. I sent it via USPS.

I specifically chose the 3-5 business day priority mail option so that my package could be received by my mother in time for her birthday. This option ended up costing me just less than $40 more..

Low and behold, my package arrived at JIMC on Tuesday, 8 May 2018! 3 business days as promised. On the same day my package was cleared at customs and was ready for delivery. It has not moved since. It is just stuck somewhere, not being delivered, despite that it has cleared customs and is ready for delivery..

Now usually I would not complain about something like this, because a week or two waiting period, even three, is normal for packages, right?

Well, if USPS can get a parcel from America to South Africa within 3 business days, why is it that within 3 business days my parcel hasn’t even left JIMC??

If one company can do it, so can you!

Now please advise me as to when my parcel, which is very special and important, will arrive at its destination.

My international tracking number is: EZ ********** 90US.

I look forward to your response.

Chloe Loxton