Follow up to previous complaint (RJ***ZA)

After my last complaint, I went to Cresta post office on Saturday 9th May, and eventually got to teller no 6 and told her I wanted to complete a manual enquiry, she told me to come back on Monday. I told her I work and couldnt come back on Monday and eventually was given the manual enquiry form, which I completed and left with Cashier 1.<br> <br> No one has called me yet to discuss, and I have since sent David Ranngu at Cresta two emails, to which I've had no reply, but one of the people that I previously called at the call center called me to say that they cant find the envelope and I have confirmation from Canada that it hasnt arrived there.<br> <br> Where to from here, because I need the two PCB's to be replaced, and encoded with the information that will allow the hard drives to work ?<br>