Fedup with calling

I ordered some items from a Chinese site, thought it would be cool to get some of the stuff that I can't find here in SA from there and seeing that they do free shipping I thought why not. Unfortunately my nightmare started when the parcels arrived at JHB international and customs. According to the tracking website it went to customs in march and a month later it got out of customs but while it was at customs it had a detention notice. <br> This is the only info I have on this parcels. Phoning the Post office call center last week a lady said it is on its way to me. this week another lady says that customs needs an invoice. trying to phone the number she gave me just ends up in a voice prompt telling me my call is important and then at 4.25 each time it cuts out. <br> Currently I feel that next time I want something I cant find in SA and have to order from overseas I am just going to leave it . This parcel has been at customs now longer than what it took for it to get to SA from China. Ridiculous <br> Absolutely **** service from SAPO and who else that is involved in this <br> Hopefully someone from SAPO can get back to me on this platform