HH
Heloise H

1 reviews | Active since Aug 2010

23 Jun 2015, 13:16

Fast and effective service

I had an important package or irreplaceable art delivered to Overport PO (Durban) but I took too long to collect, being unaware of how quick it would be, and being slack. When I went to the PO, I was told it had been sent to RLO in Cape Town to be destroyed. Distraught, I emailed the SAPO Customer Services. and within 2 weeks Eugenia had returned the parcel to Overport. <br> I am indebted, and the international art project I am a part of is lucky to have people like her in service.

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Replies (1)
SA Post Office
SA Post Office's reply24 Jun 2015, 15:47
Official
Hello eweezkins,

Thank you for taking the time to comment about the service that you received from Eugenia Kekana.

I will share this message with Eugenia's colleagues in the Contact Centre to encourage them to emulate her.

Kind regards

Customer Contact Centre .