VK
Vincent K

1 reviews | Active since Mar 2014

22 May 2015, 13:01

EMS Short staffed and cannot deliver parcel

To whom it may concern,<br> <br> An international incoming parcel that I am waiting for is taking longer than usual.<br> I phoned EMS as tracking indicated the parcel was sitting in the HUB. After approximately 15 minutes waiting for an answer, I was told that EMS is short staffed and there is a back-log of parcels. I then offered to drive through to the airport myself to collect the item however was told that that is not a possibility,<br> <br> Please advise what the post office is doing about the situation at EMS.<br> <br> Regards,<br> Vincent

0
Replies (1)
SA Post Office
SA Post Office's reply27 May 2015, 08:42
Official
Hello VincentKruger,

Thank you for your comment.

Please forward the parcel tracking number to *** and one of our consultants will check the status of the parcel and provide you with feedback.

Kind regards

Customer Contact Centre