AS
Aaron S
1 reviews | Active since Aug 2012
09 Apr 2015, 22:56
EMS Parcel Stuck in JIMC - Please help
Hi<br> <br> An EMS package destined to my home address in Durbanville, near Cape Town has been stuck at JIMC since the 24th of March (2.5 weeks). I tried calling CapeMail's customs office, but I couldn't get hold of anyone, so I drove through and asked them in person if they could give me additional information on the package's location. They stated that the package has been sitting at JIMC since the 24th of March and advised me that I should try and get hold of someone in JHB to find out why it hasn't moved.<br> <br> Please help :( . The international tracking number is EE***BG. Thank you
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SA Post Office's replyOfficial
10 Apr 2015, 16:49Hello aquarat,
THank you for your comment.
Your item is at customs from 31/03/2015 . Please send us a supplier invoice on *** for an evaluation process.
Your local tracking number is II***ZA.
Regards,
Customer Service
THank you for your comment.
Your item is at customs from 31/03/2015 . Please send us a supplier invoice on *** for an evaluation process.
Your local tracking number is II***ZA.
Regards,
Customer Service
SA Post Office's reply10 Apr 2015, 16:49
Official
Hello aquarat,
THank you for your comment.
Your item is at customs from 31/03/2015 . Please send us a supplier invoice on *** for an evaluation process.
Your local tracking number is II***ZA.
Regards,
Customer Service
THank you for your comment.
Your item is at customs from 31/03/2015 . Please send us a supplier invoice on *** for an evaluation process.
Your local tracking number is II***ZA.
Regards,
Customer Service