DURBANVILLE POST OFFICE SUCK BIG TIME!!!!!!!!!!

This morning I went to Durbanville's post office to pick up a parcel. *The post office is very big, with one teller to help six people. *I know that I have to pay in an amount of R377, 67( customs????!!!!!), after I already paid over R600 for my item. *I think this is daylight *******, as this is not a mass produced item, but one for an individual. * Unfortunately for me, I really need it. *Ok, now it's time to pay. *My card is declined time and time again (not due to a lack of funds), I might add. *The teller, Fezeka Msetu, tells me I need to pay in cash or with another card, to what I refuse as their machine is faulty. *She says it it due to scratches on the card. How can there be scratches if I only tap? *I ask her to use another machine, as I'm sure it's not the only one in the WHOLE post office; she is NOT helpful at all! *She finally tries at another machine, still not working. *I'm fuming by this time and just think about our beautiful country not working. *Now I need to draw cash and it is pouring down!!!!!!! *After lots of hassles, I finally pay in cash and am RELIEVED to leave.

My questions are the following:

*Why can one not tap at Durbanville Post office? *Why can't they invest in new card machines? *Why are there so little staff to help customers, even though one can see them walking around at the back? *Why do I have to pay customs after I paid so much for the product already?

I really hope I won't have to get close to any SA post office any time soon.