Double Debit and no Feedback from Call Center

Good Day<br> I would like to raise i huge concern regarding my visit on Saturday at the Plumstead post office.<br> I visited the branch on the 14th of March 2015 regarding my parcel that i needed to collect, i then paid with my debit card to the value of<br> R192.76 (please see below), this amount immediatly went off my account.<br> <br> ***4<br> DEBIT CARD PURCHASE FROM PLUMSTEAD<br> WLW R 192.76R<br> 560.42<br> <br> On the 16th of March 2015 again you debit my account with the exact same amount, how is this even possible as you never had my bank details nor card, this is very allarming making me feel that someone in your branch (staff member) had clonned my card.<br> <br> ***6<br> CHEQUE CARD PURCHASE S*PLUMSTEAD<br> *** 9246 R 192.76R<br> 17.67<br> <br> Please contact me on the below details also see attached bank statement and check against what was needed to be collect and do the maths.<br> <br> I have sent this email to the complaints department and was advised that someone will contact me and im still awaiting a call, i have even called but nobody answers that phone. Bank statement was also sent. I sent a follow up email with no luck<br> <br> I would like someone to contact me regarding this, why always wait for Hello peter compla