Don't bother with complaints. SAPO don't care.

It is disturbing to think in this age of technology, the best thing the post office can come up with is automatic answering machines, in order to ,not ,deal with ringing phones from clients this time of the year.<br> <br> My question was related to Franking and EBDN but Direct marketing was not able to assist me on the only call I managed to get through to?<br> <br> We normally deal with Witspos as our business is in Johannesburg.<br> <br> 1. No one answers PTA head office phone lines.<br> 2. No phone lines are available to Wits post since November now.<br> 3. When I do get through to PTA Direct Marketing department I get transferred to 'Franking' departments answering machines. <br> 4. Phoning any department on your website for JHB or PTA, no-lines or just answering machines. Am I now supposed to call every province to see if someone, let say in cape town, is available to help me?<br> <br> No one leaves messages on answering machines because we have learned over the years that no one returns the calls.<br> <br> HOW do I ask for help or advise with regards to a huge prospective customers of mine????,<br> IF SAPO is never available? Or they are at work but not willing/able to assist or to available to answer calls.<br> <br> SAPD, SAPO all sleep!