JS
Janet S
1 reviews | Active since Mar 2009
08 May 2015, 13:38
Does the Call centre have staff?
I have tried numerous times to telephone the Call centre and even after holding on for lengthy periods, all I get is the same tedious message repeated time and again in the same monotonous voice - I do not believe there is a single sentient being in the room.
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Replies (1)
SA Post Office's replyOfficial
13 May 2015, 13:34Hello Pandora,
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
SA Post Office's reply13 May 2015, 13:34
Official
Hello Pandora,
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your comment.
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service