Do Not use SA Postal Service Internationally under any circumstances

Do Not use SA Postal Service Internationally under any circumstances, I posted a registered Letter to the British Embassy as I could not afford R400.00 for Courier Service, big mistake as 1 month later it still has not been posted, and forget about trying to phone or customer service no one will answer you , the Embassy said I must ask our postal service how long it will take as I am going to lose my application amount of R1800.00 they don't understand that there is no communication at our Government Department . Now they want to give them the contract for grants OMG poor South African People what a disaster , and no one will listen to us.