ML
Maike L
1 reviews | Active since Nov 2013
26 Mar 2015, 10:18
Do not order on line - no service through SAPO
No Update/ Feedback on item ordered. Convinced that this item has been ****** or lying in a pile somewhere. What is the recourse?? Cannot order goods on line as items never make it through!!!
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SA Post Office's replyOfficial
27 Mar 2015, 11:07Hello MaikeL,
Thank you for your comment.
Your item was sent to custom on 17/03/2015 and your local reference is RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Your item was sent to custom on 17/03/2015 and your local reference is RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply27 Mar 2015, 11:07
Official
Hello MaikeL,
Thank you for your comment.
Your item was sent to custom on 17/03/2015 and your local reference is RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
Your item was sent to custom on 17/03/2015 and your local reference is RI***ZA. Note please that customs is experiencing delays and the process of assessing your item will be lengthy in this instance as the section is working on clearing the backlog. You are welcome to keep track on it by visiting our web pagehttp://www.postoffice.co.za/tools/trackandtrace.html or you may send us an e -mail on *** weekly for an further updates on its movement.
We sincerely apologise for the delay and an inconvenience caused.
Regards,
Customer Service