Disgusting Service from the South African Postal Service

I sent a parcel overseas on the 2nd of November 2020. The Tracking service last recorded the parcel on the 12th of November 2020 at JHB International.

Despite sending several emails to ***, *** as per the website and phone voice message on the customer service line, no feedback has ever been received.

Don't bother phoning the client service centre as they never answer the phone.

Shocking service - will never use the post office service again and stick to spending my South African revenue on an international website where I am 100 % sure that the parcel will reach it's destination.

Keeping our money local is just no longer an option for me as South Africa is not interested in keeping our service of such a nature that will encourage South Africans to keep supporting South African business. Clearly the South African Postal Services do not care about keeping our revenue in the country.