Disgusting service

There is nothing nice about the service that one is receiving from your Branch in Liberty Mall in pietermaritzburg. I'm almost 8 months pregnant but I'm made to stand on the line. What makes things worse is that it's a female that is telling me that I have to be 9 months in order to be given special treatment. My question is how many pregnant women come to renew their disks? Surely an exception and common sense should kick in. Here I am in a line for almost 2 hours in the sun with no chairs. If one sees a need to caĺl me I'm available on ***