Disgusting Customer Service from JIMC!

It's actually quite sad that we have made peace with how pathetic South Africa's Postal service is. My parcel has been sitting at JIMC A since 27 May 2020 and I haven't received an update on it since then.

My emails are simply ignored and each time I call the JIMC, after waiting for almost 40 minutes, they simply drop my call as they don't have answers to my queries. This is disgusting customer service!

Like I said, it is extremely sad that we have learned to just accept this type of behaviour from SAPO. I paid a lot of money for my parcels and I have to come to terms that it might just be lost?

I please want answers. Even if you tell me that I'll only get my stuff in September, atleast LET ME KNOW instead of leaving me as well as many other GATVOL South Africans in the dark.

Also, if you do end up responding to this, please don't tell me to email anyone? I know that they're not going to respond anyway.