DISGUSTED WITH SERVICE

I SENT A PARCEL FROM CAPE TOWN TO JOHANNESBURG ON 9/01/2016 AND TO DATE IT IS STILL IN TRANSIT - WITPOS. APPARENTLY THE POST OFFICE IN JHB IS 2MONTHS BEHIND WITH THEIR CONTAINERS, NO WONDER YOU HAVE 1800 COMPLAINTS AND ONLY 92 COMPLIMENTS. MY PARCEL CONTAINS SCHOOL STATIONERY THAT I SENT UP FOR A CHILD IN NEED,. AND GUESS WHAT HE IS STILL IN NEED THANS TO THE DAMN POST OFFICE AND ITS POOR SERVICE. APPARENTLY THE POST OFFICE IN ENNERDALE IS CLOSED DUE TO NON PAYMENT OF RENT??? COME ON NOW REALLY? I SENT AN EMAIL TO CUSTOMER CARE - STILL NO REPLY.