disgusted

i am so angry at the post office services, i used their speed services overnight deliveries, its been 3 days all i get is that my other was delivered at the Roodeport branch, which branch when there are 7 branches , they did not even send it to the branch i had written, i am here stuck, i delivered to joburg i am here in durban and have no idea how to sort out this matter, and worse the roodeport branch doesnt even answer the flippin phone... tracking no . TC ********** 19ZA