delays and no response

<p>on 23 April, an international parcel i have ordered 2 weeks prior arrived in South Africa. ever since, i have been waiting for the South African Post Office to process it. According to the tracking site, on the 4th of April, my parcel was sent to customs (the parcel contains electronics only). my parcel has been held by customs ever since, and attempting to contact them by any means whatsoever as to find out why the parcel is being held has proven futile, as there is no answer on any of their contact numbers, nor are there any answers on their emails.</p> <p> </p> <p>their phone line allows you to be on hold for a mere 4 minutes before your call is abruptly cut.</p> <p> </p> <p>at this point, the delay of this parcel has costed me more in failed phonecalls, lost investor interest and ongoing expenses than it would have costed me to fly to the netherlands, purchase the components at a retail cost, enjoy a nice holiday, and fly back 2 weeks later. a disgusting display of disrespect for small businesses by our state-run embarrassment of a postal service. but i suppose, this is typical of any state-run institution in south africa. way to live up to the standard guys, really, bravo.</p>