JS
Jason S
1 reviews | Active since Aug 2014
17 Mar 2015, 11:01
Delayed Package, No response
Same story as everyone else here. Parcel has been in JIMC since early February. There is no way to contact anybody. The post office tells you to call a number that has nobody on the other end. The prerecorded voice on the number tells you to visit [URL Removed] but this site does not exist. And there's an email address jimccustommerservices that also seems to go to a black hole. All I want is for someone to tell me where it is and I will come and get it. SAPO can clearly not do their job, but at least have the decency to let us know where it is so we can come and get it.
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SA Post Office's replyOfficial
19 Mar 2015, 11:40Hello Jay212,
Your comment is noted and thank you.
Please be advised that your item was accepted onto our mail stream on 21/02/15 and was sent t customs on 25/02/2015. It is curently with the section as they are expoericeing delays and will be released to your local branch once the backlog is reduced.
Your local reference is RI***ZA
Regards,
Customer Service
Your comment is noted and thank you.
Please be advised that your item was accepted onto our mail stream on 21/02/15 and was sent t customs on 25/02/2015. It is curently with the section as they are expoericeing delays and will be released to your local branch once the backlog is reduced.
Your local reference is RI***ZA
Regards,
Customer Service
Best regards,
SA Post Office's reply19 Mar 2015, 11:40
Official
Hello Jay212,
Your comment is noted and thank you.
Please be advised that your item was accepted onto our mail stream on 21/02/15 and was sent t customs on 25/02/2015. It is curently with the section as they are expoericeing delays and will be released to your local branch once the backlog is reduced.
Your local reference is RI***ZA
Regards,
Customer Service
Your comment is noted and thank you.
Please be advised that your item was accepted onto our mail stream on 21/02/15 and was sent t customs on 25/02/2015. It is curently with the section as they are expoericeing delays and will be released to your local branch once the backlog is reduced.
Your local reference is RI***ZA
Regards,
Customer Service
Best regards,