Damaged to no repair

Completely written of an antique clock sent using SAPO. They do not want to refund although insured. <br> <br> They told me that they insured is only for when packages is lost, not damaged. <br> <br> Clock is completely broken to point of no repair. Really bad service. Package was marked as fragile but handled like a piece of rock.<br> <br> Tracking num: PA***ZA <br> <br> Truly the worst courier service in the history of South Africa.