Damaged Certificate at Mayors Walk Post Office in Pietermarirzburg

Dear Sir/Madam

My heart sank when I went to Mayors Walk Post Office in KwaZulu Natal,Pietermarirzburg for my certificate collection. The package envelope was dirty with a lot of criss/folds so as the certificate in the envelope. It was written by CPUT i.e: the sander that they must not fold the envelope but Post Office workers still folded the envelope.

When I complained to the Mayors Walk Post office worker, he told me that there is nothing they can do as the packages come in a bundle i must go and laminate my certificate.

When I asked for the manager to address the issue, I was told that he's not there.

SA Post Office please look into this matter as I fear that this can still happen to many people.

I'm very disappointed.

SC Duma(Pietermarirzburg)