DB
Devon B
1 reviews | Active since Apr 2013
16 Mar 2015, 14:10
Customs holding package over a month
Two of my packages have been held for over a month since 15 Feb they have been at customs.<br> No one at JOMC ever answers the phone.<br> <br> Monica emailed me on 27th Feb but still nothing. And now no one answers my emails either.<br> These items are still with Customs awaiting clearance the local tracking numbers is RI***ZA and RI***ZA<br> <br> Can someone please help???
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SA Post Office's replyOfficial
17 Mar 2015, 12:56Hello devonbrough,
Thank you for your comment.
RI***ZA held at customs from 23/02/2015 and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Thank you for your comment.
RI***ZA held at customs from 23/02/2015 and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
SA Post Office's reply17 Mar 2015, 12:56
Official
Hello devonbrough,
Thank you for your comment.
RI***ZA held at customs from 23/02/2015 and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Thank you for your comment.
RI***ZA held at customs from 23/02/2015 and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared. You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service