Custom

I Imported a watch for a client, which landed in SA 21/02/2015 and it is still in customs, last week we made a call to JHB Hub and we were told it was going to client post office on Friday last week, which is not done as this is the obvious way the post office has been operating the past 2 years. What is worst this is my business and I am looking like a ***** to my client.<br> Since Monday they don't even answer their office telephone lines.