CN***ZA - Parcel still not despatched.

Thank you for acknowledging that you are having problems in your mail forwarding section at OR Tambo. The lack of action is, however, self evident of this poor state of affairs.<br> <br> This response from a week ago gives no commitment as to when something might actually happen<br> <br> \Your item was scanned and prepared to leave for the United Kingdom on 20/03/15 however it has not yet been forwarded as the section is currently experiecing technical difficulties however you may be rest assured that it will be dispatched once the err has been rectified.<br> We do understand your frustration and we offer no excuse for the lack of service. Please accept our sincere regret for an inconvenience this may have caused you"<br> <br> Inconvenience is the understatement of the decade....I paid for an airmail service that should be expedited within 4-5 days....it is now nearly 4 weeks....how about a refund of my postage charges as a show of good faith and honest remorse for your \""lack of service\""?"""