Claremont post office boxes (Cape Town)

On 23rd February 2019 Claremont Post Office closed down and we were assured that our post office boxes would be moved to Clareinch Post Office. That was over three months ago and we still do not have access to our post office boxes. If one asks the staff at Clareinch they cannot tell one when/if the boxes will be moved and when enquiring from head office all one receives is an acknowledgement, reference number and assurance that the matter has been referred to the “post box section”. I used to clear my box on a Sunday or late at night and I am finding it very inconvenient having to queue up at Clareinch during business hours. I am just not receiving the service for which I have paid.