PN
Prudence N

1 reviews | Active since Mar 2015

02 Mar 2015, 16:54

CLAIM WI132131/SASRIA

It is now over a year the post office hasn't fixed our wall but the vehicle that crashed the wall was repaired. <br> I have been calling and leaving messages however you never respond or reply back.<br> <br> No one has shown interest, remorse and assistance towards us with regards to the claim. I keep on making follow ups.<br> This is really frustrating and painful that the post office did a damage and are not willing to fix the problem. I have emailed all the required documentation several times to Billy Ridgard<br> <br> What is happening, why is this claim taking this long? Is this really fair?<br> <br> Kind regards<br> <br> Prudence Nhlapo <br>

0
Replies (1)
SA Post Office
SA Post Office's reply03 Mar 2015, 10:16
Official
Hello pnhlapo84,

Your comment is noted and please be informed that we have requested an update with regards to the outcome of your claim and we shall revert with an updated on the formal remedial process taken and provide feedback so to help get this work aspect on a sound foot.

Our sincere apology for an inconvenience caused.

Thanks and regards,
Customer Service