1 reviews | Active since Oct 2016

10 Sept 2018, 12:26

China to ORT + 2 days, ORT to Pta 5 weeks and counting...

I have 3 International parcels I am waiting for. All 3 Have arrived in SA over a month ago . One has cleared customs on the 18th August but that was the last time it was scanned. The other two was finally scanned in at ORT bulk mail centre over a month after they arrived in SA! Emails to customer service go unread and unanswered. Customer care call centre phones just ring, with a voice message telling you that they are experiencung "unussually high " volumes of calls. This is NOT unusually high. It is just the same staff who wants increases on already high salaries that cannot cope with NORMAL call volumes! We where promised that the backlog because of the strike will be caught up in three weeks. three weeks long gone and still no sign of recovery. This communist notion that worthless workers can hold the country to ransom for increases while they are causing the company to run at a loss will end. It will end when the country runs out of other people's money...... If a worker thinks he is worth more than he is getting he should prove it by finding someone that will pay him more. If he cannot do this he should shut up and do his job and be thankful that he is employed, A privilege that fewer and fewer in the country enjoy as the few who are footing the bill for this unproductive joke are one by one closing the taps.

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