MJ
Mandy J

1 reviews | Active since Nov 2013

28 Jan 2015, 08:32

Cape Mail - you rock!

After battling to find out what happened to a parcel I sent to the UK on 17th Dec with SAPO track trace I posted a message here. It started of fine, only to be told time and again it hadn't left the country or was still with Cape Mail ....I asked again on 26 Jan and had no reply., then called Cape Mail and within minutes had all the answers - parcel had left Cape Mail 23rd Dec 2014 and they tracked it for me from RSA to the little village in the UK - a big thank you! ps later that day my daughter called to say, it had landed.

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Replies (1)
SA Post Office
SA Post Office's reply10 Feb 2015, 16:37
Official
Hello Keep_Calm,

Thank you for your positive comment

We appreciate your feedback which provides us with valuable insight into how you perceive the service rendered by our staff members at Cape Mail. We strongly believe that if we satisfy our customers, they not only help us grow by continuing to do business with us, but recommend us to friends and associates.
Your positive comments have been relayed to the relevant manager at the mentioned section for an appraisal due the staff.

Once again thank you for your positive feedback.

Warm regards,
Customer Service