Cape mail not releasing my parcels

<p>Ive been struggling since the first week in september to get my parcels, first they werent scanned into cape mail even though they were sent out by Durmail then one of my parcels could not be found and now that all 6 parcels have been found they are only showing a "from capemail customs" alert and are not moving. I have sent a copy of my bank statement as well as the invoices to cptinternationalatsapo yet they have still not been released???</p> <p> </p> <p>this is very frustrating</p>