PD
Paul D
1 reviews | Active since Jan 2015
17 Apr 2015, 09:15
Cannot reach the service center and no response to
Hi<br> <br> I have been trying to track and or collect my parcel ordered from the US for 15 Days now. it arrived in country on the 2nd of April 2015.<br> <br> No one answers the calls at EMS no one responds to my queries, the post office at my home branch cannot help me.<br> <br> tracking number CG***US<br> Web Query just sent me a confirmation of my complaint.<br> <br> the service from these guys is ridiculous..<br> <br>
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SA Post Office's replyOfficial
17 Apr 2015, 12:53Hello pgdean01@,
Your comment is noted and please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Your item is currently at customs and your local tracking number is II***ZA.Kindly furnish a copy of your supplier invoice to *** for evaluation.
Regards,
Customer Service
Your comment is noted and please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Your item is currently at customs and your local tracking number is II***ZA.Kindly furnish a copy of your supplier invoice to *** for evaluation.
Regards,
Customer Service
SA Post Office's reply17 Apr 2015, 12:53
Official
Hello pgdean01@,
Your comment is noted and please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Your item is currently at customs and your local tracking number is II***ZA.Kindly furnish a copy of your supplier invoice to *** for evaluation.
Regards,
Customer Service
Your comment is noted and please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Your item is currently at customs and your local tracking number is II***ZA.Kindly furnish a copy of your supplier invoice to *** for evaluation.
Regards,
Customer Service